Friday 23 June, 2017
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Policies

Price and Availability Policy

Prices, terms, shipping fees, and availability are subject to change without notice.

 

Privacy Policy

Pademelon Press collects the names, addresses, and email addresses of our customers in order to send our ordered books and to notify customers periodically by email of products and services offered by Pademelon Press. Customer information will not be sold, leased, exchanged or given away to any other party.

 

At any time, customers who have subscribed to our e-newsletter, early childhood notes, can follow an unsubscribe link provided in every edition of our e-newsletter to unsubscribe from that email service. Any changes to this policy will be posted here on the Pademelon Press Website.

 

Security Policy

Our shopping cart and check-out area employ 128 bit SSL encryption which offers the best level of protection possible when credit cards and financial transactions are done. 128 bit SSL encryption makes sure third parties are unable to intercept your information. Firewall protection is set up to make sure that only authorized traffic is allowed into our information storage areas.

eBook Policy

Terms and Conditions of eBooks: Pademelon Press is a small Australian publisher of early childhood teacher resources. Our mission is to give a voice to Australian early childhood educators. We’d like to be able to offer inexpensive e-book options to all of our customers. Illegal copying or downloading of this file will mean that we can’t cover our costs. If we can’t cover our costs then we can’t continue to offer e-books at cheaper prices than hard copy books and will have to remove the e-books from our website and offer only hard copy books at higher prices.
Please help us to continue to offer cost effective pricing with a quality product by agreeing to our terms and conditions. DO NOT illegally copy or download this file and you will help a small Australian publisher help you, continue to offer you a great service and continue to give a voice to Australian early childhood educators.

 

Returns and Replacements Policy

Your complete satisfaction is our goal. If for any reason you are not satisfied with your purchase or experience with Pademelon Press, please let us know ASAP.

 

We accept returns but they must be returned within 14 days of receipt of goods, in resaleable condition, accompanied by the original sales receipt. CDs and DVDs are exceptions to this rule, and are sold on firm sale.

 

If a book has pages which are falling out, dirty, torn or where the cover is damaged,  Contact us for return authorisation and shipping details.   

 

 As soon as we have received your return, your refund or replacement item will be sent to you.

 

eBooks and other digital products aren't usually returnable because of the nature of them.